IBM UX Design Internship

  • DATE: 2016.6-8 | 10 weeks

  • ROLE: UX Designer

  • TAG: IBM UX Design Internship

  • BRIEF: This is a tool to enforce design convention and process authoring standard & continuously ensure quality of BPM process.

IBM DESIGN THINKING

IBM Design Thinking is a human-centered framework to solve users’ problems at the speed and scale of the modern digital enterprise.

The Loop

Understand the present and envision the future in a continuous cycle of observing, reflecting, and making.

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Understand the product

What is BPM? IBM Business Process Manager is a full-featured, consumable business process management (BPM) platform. It includes tooling and run time for process design and execution, along with capabilities for monitoring and optimizing work that is executed within the platform. It is specifically designed to enable process owners and business users to engage directly in the improvement of their business processes.

IBM BPM is available in on-premises and cloud configurations. It is designed to support mobile devices, features case management capabilities across its product editions and operates with a single process server or in a federated topology.

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USER

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As a Development Lead in a global bank, Susan’s role is to manage BPM process. Her team members often have different experience and skill level. There always comes anti-parttens, so she needs to perform code review.

Product Goals


PROTOTYPE

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What i have learned

During this 2-month internship, I experienced working as a UX designer in IBM Design studio in Shanghai. It was during that time that I realized the power of understanding what UX design really is. UX design is not just about design beautiful and pixel prefect interfaces, it is also about solving problems with design thinking ideas. From conducting interviews, in groups discussions, to user testing, they all serve one purpose, making the experience better.